Download Cases on Managing E-Services (Premier Reference Source) by Ada Scupola PDF

By Ada Scupola

After the 1st wave of e-commerce and e-business implementations, we're witnessing an e-services paradigm shift within the method companies, governments and shoppers are utilizing Internet-based applied sciences and cellular communications to innovate and bring new services. situations on handling E-Services offers a variety of real-life case stories in e-services in fields equivalent to e-libraries, e-medicine, and e-insurance. delivering concrete examples of successes and pitfalls of e-services administration, this exceptional scholarly contribution additionally bargains a much-needed definition and typology of e-services and their major features via theoretical papers and case reviews.

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Supply of certification services), the corresponding regulatory requirements need to find a more concrete “echo” in several business practices. A means to achieve this coherence between law and practices is by the efficient adoption and usage of standardization processes. Standardization Activities for Electronic Signatures Reliable electronic signatures are essential in the creation of open markets, enabling the development of cross-border trust services and increasing competitiveness, with consequent benefit to service providers, manufacturers, and, ultimately, the whole user community (Treasury Board of Canada Secretariat, 1999).

In both cases, the question raised here is the degree to which knowledge can be codified, entered on ICT, and sold on markets as informational goods. In discussions on the codifiability of knowledge, the issue of tacitness is invoked (Cowan, David, & Foray, 2000; Polanyi, 1958). The question of codifiability concerns the degree to which tacit knowledge can be turned into explicit and  Services, E-Services, and Nonservices codified knowledge. The discussion thus focuses on the different kinds of knowledge and the differences in the codifiability of different types of knowledge.

More specifically, the Directive identifies several requirements for qualified certificates, qualified Certification Service Providers (CSPs), and security-creation devices. In addition, it allows the European Commission to establish and publish references of generally “recognized standards” for e-signatures products, under the scope of these conditions. Therefore, national legislation needs to presume compliance with the relevant prerequisites/requirements, when one of these products meets the reference standards.

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